💬 How to reach us: Use the support form below for the fastest response, or email us directly. Please include your device model, OS version, and the app name so we can help you quickly.
1 Contact Us
Email Support
ekambaram.apps@gmail.comFor all support questions, bug reports, purchase issues, and feedback.
Response Time
Send a request →We aim to reply to every message within 48 hours, Monday to Saturday.
2 Send a Support Request
Fill out the form and we'll get back to you by email. All fields marked required must be completed.
3 Frequently Asked Questions
How do I restore my purchases (e.g. "Remove Ads")?
Your purchases are tied to your store account, so you can restore them for free on a new or reinstalled device.
On iPhone / iPad: Open the app, go to Settings or the Shop screen, and tap "Restore Purchases". Make sure you're signed in to the same Apple ID used for the original purchase.
On Android: Open the app and tap "Restore Purchases", signed in with the same Google account used for the original purchase.
If your purchase still doesn't appear, email us at ekambaram.apps@gmail.com with your order details and we'll help.
On iPhone / iPad: Open the app, go to Settings or the Shop screen, and tap "Restore Purchases". Make sure you're signed in to the same Apple ID used for the original purchase.
On Android: Open the app and tap "Restore Purchases", signed in with the same Google account used for the original purchase.
If your purchase still doesn't appear, email us at ekambaram.apps@gmail.com with your order details and we'll help.
I bought "Remove Ads" but I'm still seeing ads. What do I do?
First, try the "Restore Purchases" option inside the app while signed in with the account used to buy. If ads still appear, fully close and reopen the app, and make sure you have an internet connection so the purchase can be verified. Still stuck? Contact us with your device and the email/account used for the purchase, and we'll sort it out.
How do I request a refund?
Refunds for in-app purchases are handled by the app store you bought from:
Apple App Store: Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund.
Google Play: Visit your Google Play order history or Google's refund page.
If you have a question about a purchase, feel free to email us as well.
Apple App Store: Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and request a refund.
Google Play: Visit your Google Play order history or Google's refund page.
If you have a question about a purchase, feel free to email us as well.
How do I report a bug or a crash?
Use the support form above or email ekambaram.apps@gmail.com. Please include your device model, OS version, the app name, and the steps that led to the problem. Screenshots or a screen recording help us a lot.
How do I turn off personalized ads?
On iPhone / iPad: Go to Settings → Privacy & Security → Tracking and turn off "Allow Apps to Request to Track" (or decline the tracking prompt inside the app).
On Android: Go to Settings → Google → Ads and turn on "Opt out of Ads Personalisation".
You can also remove ads entirely with the in-app "Remove Ads" purchase where available.
On Android: Go to Settings → Google → Ads and turn on "Opt out of Ads Personalisation".
You can also remove ads entirely with the in-app "Remove Ads" purchase where available.
How do I request deletion of my data?
Most app data is stored only on your device — uninstalling the app removes it. For any analytics or advertising data held by our third-party providers, email us at ekambaram.apps@gmail.com with your request, and see our Privacy Policy for full details.
When will I get a reply?
We reply to support requests within 48 hours, Monday to Saturday. Complex issues may take a little longer, but we'll always keep you updated.
4 Helpful Links
Privacy Policy
Read our Privacy Policy →How we handle data, ads, and in-app purchases across iOS and Android.